Return & Refund Policy

At Kisaan Smart, we value our customers and strive to provide high-quality agricultural products. If for any reason you are not satisfied with your purchase, please read our return and refund policy below.

1. Eligibility for Returns

Products can be returned only if they are unused, undamaged, and in their original packaging. Returns must be initiated within 7 days of delivery.

2. Non-Returnable Items

Certain items like opened seeds, pesticides, and perishable goods are non-returnable due to safety and hygiene reasons.

3. Refund Process

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, refunds will be processed within 5-7 business days to your original payment method.

4. Replacement Policy

If you receive a defective or wrong product, we will provide a free replacement or a full refund after verification.

5. Shipping Costs

Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable unless the return is due to our error.

6. Contact for Returns

To initiate a return or refund, please contact our support team at:
📧 info@kissansmart.com
📞 022 6994 7766

Last Updated: January 2025